Technology is readily adopted by employees if one of the following is true:
- The task at hand must be accomplished, and the new technology is the only means to accomplish the task–i.e. cannot be circumvented
- The technology is intuitive and saves people time
- The technology makes something that people want possible, or is intuitive and quickly creates a want– i.e. if Henry Ford asked people what they wanted, they would have said a faster horse
Less likely reasons for adoption include:
- The technology decreases error