Technology Adoption

Technology is readily adopted by employees if one of the following is true:

  • The task at hand must be accomplished, and the new technology is the only means to accomplish the task–i.e. cannot be circumvented
  • The technology is intuitive and saves people time
  • The technology makes something that people want possible, or is intuitive and quickly creates a want– i.e. if Henry Ford asked people what they wanted, they would have said a faster horse

Less likely reasons for adoption include:

  • The technology decreases error